Natural Door mat 1'4"x2' with your personalized message. Please contact me to make sure that we can do your design. We can work together to make a customized mat or message. Due to the nature of the product, there are no refunds on this product. All mats are made to order and take 1-2 weeks to complete. You will get a pick up notification if you picked the pick up option. If you choose to have it shipped you will get a tracking number once your mat has shipped.